RETURNS, REFUNDS, & EXCHANGES
RETURN & EXCHANGES
Mail returns for purchases made online to:
863 Flat Shoals Road,C 358
Conyers, GA 30094
If a package is returned as undeliverable, you will be issued a refund for the amount of the order less shipping charges. If you choose to have your package reshipped, there will be a rerouting fee plus the shipping fee that will be charged.
For your protection, and to ensure prompt delivery, we recommend that you send your return item/items via UPS or insured Parcel Post. Please note that return shipping fees are not refundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling).
We are committed to our customer's satisfaction with our merchandise beyond the point of sale. Merchandise may be returned within 7 days of purchase when accompanied by the following:
• Original receipt/packing slip
• Total original packaging
Refunds will be processed based on the original form of payment.
The following items cannot be returned:
• Gift Cards
• Product Samples Packages or individuals
• Single products purchased as part of a set (the entire set must be returned together
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear. However, if damage occurred to the items in your shipment, we can offer a replacement of the damaged items, or an exchange for a product of equal or lesser value.