SHIPPING, RETURNS, REFUNDS, EXCHANGES & PRIVACY POLICY
SHIPPING
ALL ORDERS ARE SHIPPED WITHIN 5 TO 7 BUSINESS DAYS. HOLIDAYS & WEEKENDS ARE EXCLUDED.
RETURN & EXCHANGES
If a package is returned as undeliverable, you will be asked to update your shipping address and pay additional shipping fees to reship your package. Additionally, there will be a rerouting fee of $10.
For your protection, and to ensure prompt delivery, we recommend that you send your return item/items via UPS or insured Parcel Post. Please note that return shipping fees are not refundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling).
We are committed to our customer's satisfaction with our merchandise beyond the point of sale. We do not offer refunds, however, merchandise may be exchanged for another product (same or lesser value) or for a store credit within 7 days of purchase when accompanied by the following:
• Original receipt/packing slip
• Total original packaging with unused products
The following items cannot be returned:
• Gift Cards
• Product Samples Packages or individuals
• Single products purchased as part of a set (the entire set must be returned together
For your protection, and to ensure prompt delivery, we recommend that you send your return item/items via UPS or insured Parcel Post. Please note that return shipping fees are not refundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling).
We are committed to our customer's satisfaction with our merchandise beyond the point of sale. We do not offer refunds, however, merchandise may be exchanged for another product (same or lesser value) or for a store credit within 7 days of purchase when accompanied by the following:
• Original receipt/packing slip
• Total original packaging with unused products
The following items cannot be returned:
• Gift Cards
• Product Samples Packages or individuals
• Single products purchased as part of a set (the entire set must be returned together
Mail returns for purchases made online to:
863 Flat Shoals Road, C358
Conyers, GA 30094
863 Flat Shoals Road, C358
Conyers, GA 30094
DAMAGE POLICY
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear. However, if damage occurred to the items in your shipment, we can offer a replacement of the damaged items, or an exchange for a product of equal or lesser value.
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear. However, if damage occurred to the items in your shipment, we can offer a replacement of the damaged items, or an exchange for a product of equal or lesser value.
PRIVACY POLICY
The information that you share with us is protected. All the information that we collect is used to make your experience on our site more fulfilling - nothing more.
We collect the following:
- Cookies
- Email (if you signup to our email list)
- Name (if you signup to our email list)
- Address
- Payment information (only to process your order and this is not stored on our website